Effective July 12, 2026
Privacy
How Commander handles trip, location, device, and SMS information.
Information Commander handles
- Trip details entered by the Trip Owner, including origin, pickup destination, and timing.
- The invited Commander's phone number, installation credential, and device status.
- Precise location from the bound Commander device only while a trip is active.
- Tracker phone identifiers and the trip selected by texting its exact code.
- Message intent, delivery status, security events, and minimized diagnostic records.
Commander stores phone hashes and last four digits where the product does not need a full number. It stores a fingerprint and intent for Tracker questions rather than the raw question. Twilio processes phone numbers and message content to transmit SMS and may retain provider logs under its own policies.
How the information is used
Information is used only to create and secure a trip, bind the invited Commander, accept live trip location, answer bounded family questions, deliver SMS, prevent abuse, and diagnose the service. Commander does not use precise location to advertise or profile people.
Location and message retention
Precise location and detected-stop records are deleted when a trip closes and, even if a trip is left open, become eligible for deletion 24 hours after collection and are cleared by an hourly retention sweep. Current location and derived route summaries are cleared with trip closure. Stored message responses are sanitized on the same hourly schedule after their 24-hour window. Invitation links expire after 24 hours.
SMS information is not sold
Black Flag Design does not sell or rent mobile phone information. Mobile opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes. Information is disclosed only to service providers needed to operate Commander, when directed by the user, or when required by law.
Your choices
Reply STOP to stop SMS from the shared Commander number. Contactkeith@blackflag.design to ask about access, correction, or deletion. Commander is designed for adult Trip Owners, chaperones, and family Trackers and is not directed to children under 13.